Frequently Asked Questions

You can use either! It's totally up to what suits you best.

Either pump/hand express or defrost 0.5oz (15ml) to ship at room temperature.

Usually around 0.5oz-1oz of milk is all that is needed. This will create around 2-3 pieces depending on what you order.
Larger items and/or multiple pieces may need more milk. 

Please have your finger sized at a local jewellers or purchase a small ring sizer online to confirm your ring size before purchasing
This is important as once you place your order I cannot change your ring setting order.

All of our jewellery items are made from solid 925  sterling silver.
They are of excellent quality. 

Althoug I am based in Northern Ireland (UK) I am able to ship/post elsewhere.
it is important to note that you will have to ship your milk to me for preservation and creation of your keepsake at your own cost. 

Currently most mamas are shipping their breastmilk inside a breastmilk bag, with all the air squeezed out. This is then placed inside another breastmilk bag or a ziplock bag to ensure there is no leakage when being posted.
If you don’t have a breastmilk bag.. any other airtight container will do! 

I have had milk shipped in all sorts of containers - as long as it is airtight and won't leak over the postman. Don't forgot to place inside a ziplock bag for extra security!

Please also send your inclusions in a padded envelope - 'plastic' is best rather than paper envelopes!

Again...make sure that the milk is room temp for shipping!

That is no issue!
If you would like to tweak something when placing an order please leave me a message in the notes section! If I can’t accommodate the request I will contact you to let you know!
or you can get in touch with me via our facebook page: 

https://www.facebook.com/Mamasmilkieskeepsakes/

Unfortunately, due to the nature of breastmilk jewellery refunds will not be issued once the order is placed. All settings are ordered in at the time of you placing the order. Therefore, orders cannot be cancelled.
This also applies to breastmilk items with custom hearts/tags etc. 

Breast milk jewelry is very delicate. 

• Do not use jewelry cleaners. To clean your items, please only use a soft polishing cloth that is specifically made for silver and gold jewelry. This will remove any tarnishing or dullness and keep your items looking new.
• Do not wear your jewelry in or near moisture such as showers, pools, baths, beaches, etc
• Do not wear your jewelry while working out- sweat and body oils can damage the surface of the jewelry
• Remove your jewelry before doing any cleaning or before using essential oils
• Do not expose your jewelry to extreme temperatures
• Store your milk jewelry in a little airtight baggy (small ziploc preferably), away from heat, moisture, and direct sunlight. It is also a good idea to insert a small anti-tarnishing strip. 

whether you send your flowers by post or hand deliver, we will look after your precious blooms!

keep your flowers in water until ready to ship! 

once ready to ship, wrap a few stems in wet kitchen roll and repeat until all stems are covered. 

Use newspaper or another form of filling to secure your blooms in a cardboard box for shipping.
please do not place your flowers inside bubble wrap or use bubble wrap/plastic filling to send your flowers… this will speed up the process of the flowers rotting/dying.

Please send your flowers next day delivery to ensure they arrive in good time and do not begin to rot or go mouldy. 

Please make sure to label your flowers or include apiece of paper with your name and order number!

when posting your blooms please ensure you send them with the correct postage - this ensures your blooms are not undelivered for several days extra.

If you are unsure of anything please send me a message on Facebook or through the contact us form on this website. 

There are a few things you can do to make sure your precious keepsake stays perfect!

1) Display your Resin Keepsakes Away from Sunlight

To prevent your pressed flower resin artwork from yellowing, position it away from sunlight for long-term display. 

2) Avoid Heat Exposure

Prolonged heat exposure can warp, soften, and discolor your resin keepsake. Don’t display your resin artwork near an oven, windowsill, radiator, or open flame. That means iced coffee only for your coasters! Piping hot mugs of coffee and tea aren’t ideal for resting on your resin items.

3) Clean with Care

To clean your floral resin pieces, lightly dust the surface using paper towel and water. If necessary, use mild dish soap to gently hand wash any surface stains on your pieces. Never dishwash your resin pieces as this will damage them significantly!